FAQs

1. What products do you offer?

We offer a variety of print-on-demand products such as apparel, accessories, and home decor, as well as digital products like downloadable designs and graphics.

2. How do I place an order?

Simply browse our collection, select the product you like, customize if available, and add it to your cart. Then proceed to checkout and complete your purchase.

3. Can I customize my order?

Yes! Many of our products can be personalized. Look for the customization options on the product page.

4. How long does it take to process and ship my order?

Processing usually takes 2-5 business days. Shipping times vary depending on your location and chosen shipping method. You will receive a tracking number once your order ships.

5. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times depend on your location.

6. What if I receive a damaged or incorrect item?

Please contact us within 7 days of receiving your order with photos of the issue. We will work to resolve the problem by offering a replacement or refund.

7. Can I cancel or change my order?

Orders are processed quickly, so cancellations or changes can only be made within 24 hours of purchase. Please contact us as soon as possible.

8. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other payment options available on Shopify checkout.

9. How do I download digital products?

After purchase, your digital files will be available for instant download from your order confirmation page and via email.

10. Do you offer refunds or exchanges?

Due to the nature of print-on-demand and digital products, we generally do not accept returns or offer refunds unless the item is defective or incorrect. Please review your order carefully before purchase.

11. How can I contact customer support?

You can reach us at mia.odom@hotmail.com. We aim to respond within 24-48 hours.