Return & Refund Policy
At PixelPrints Studio, we take pride in providing high-quality print-on-demand and digital products. Please read our Return & Refund Policy carefully before making a purchase.
1. Print-on-Demand Products
Because each item is custom-made specifically for you, we do not accept returns or exchanges unless your order arrives damaged, defective, or incorrect.
If you receive a damaged or incorrect item:
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Please contact us within 7 days of receiving your order.
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Provide photos of the damage or error.
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We will review your case and, if approved, offer a replacement or refund.
2. Digital Products
Due to the nature of digital products, we do not offer refunds once the files have been downloaded.
If you experience any issues accessing your digital download, please contact us, and we will assist you promptly.
3. Order Cancellation
Orders can be canceled within 24 hours of purchase. After that, production begins, and cancellations are no longer possible.
4. How to Contact Us
If you have any questions or concerns about your order, returns, or refunds, please contact us at:
Email: mia.odom@hotmail.com